Vodafone India will discontinue mobile services for prepaid customers on numbers that have no usage i.e., no voice calls (incoming or outgoing), SMS and data for any continuous period of 60 days. This guideline has been implemented because DoT’s stringent guideline for allocation of new number series based on subscribers in VLR has created acute shortage of numbers for telecom companies.
New customers will be intimated of the deactivation process in their starter kits while existing customers will be informed via SMS and outbound calls wherever possible. This information is also updated on Vodafone website.
Vodafone has currently around 146 million users in India.