Spam calls received by users in India has continued to increase to 25.6 calls per user/month, which is a 15% upsurge from the previous year as per the Annual Truecaller Insight report.
As per the report finding 10% of spam calls came from financial service providers, In the third edition of the report India has dropped down to the fifth position in terms of the number of spam calls received by users globally, while Brazil continues to stay on top.
With regard to spam call categorization, operators continue to be the top spammers in India with 67% user calls received for upselling of various offers and reminders. However, with the rise of mobile payment systems and a growing middle economic class in the country, the study has witnessed banks, fintech-based organizations and telemarketing services emerging as big spammers recording 10% and 17% respectively. As per the finding of the report.
As far as the spam messages are concerned India was at 8th position wherein users received an average of 61 spam SMS every month. The top three markets that are affected by this form of spam were in the African continent.